The COVID-19 disruption and attendant volatility, uncertainty, complexity, and ambiguity (VUCA) has set the stage for a “new normal” in our business landscape. A key result is an ongoing change in the dynamics of how, where and when work is done. We have been forcefully confronted with a challenge: how efficient have our prior ways of working been as compared to what is needed to build a new sort of workforce able to ride the VUCA wave, grow and prosper. This new workforce must by necessity be driven largely by Cognitive Automation and Augmented Intelligence. Technology stepping in to work in environments where humans are now exposed to danger of infection through crowding and close contact.
The objective of this webinar is to share our perspectives on the automation journey, and to have you, our clients who started early on the cognitive automation journey to share (at a high level) how you have been able to leverage these platforms to help ride the VUCA wave triggered by COVID-19. We will then engage in a Q&A session which we shall moderate and thereby conclude.
On the back of this, we shall release a publication that documents the deliberations and adds a bit more reference material from our internal sources.